Refund Policy
At Skinny Jab Wholesale, we want to ensure your satisfaction with our products and services. Please review our refund policy below:
- Lost or Damaged Products: In the unfortunate event that your products are lost or damaged during transit, we may, at our discretion, provide replacement products. Please get in touch with us to discuss the issue and provide any necessary evidence or documentation.
- Buyer Dissatisfaction: We value your feedback and strive to deliver high-quality products. However, we do not offer refunds solely based on buyer dissatisfaction. We encourage you to carefully review the product details and specifications before making a purchase decision.
International Shipping:
For orders shipped outside the UK, please note the following regarding customs issues:
- Customer Responsibility: We want to make sure you are aware that we cannot be held responsible for any customs-related problems that may arise. It is the customer’s responsibility to be familiar with their own country’s customs regulations and requirements.
- Order at Your Own Risk: When placing an international order, please understand that any potential customs fees, taxes, or import duties are solely the responsibility of the customer. We recommend researching and understanding your country’s customs policies before making a purchase.
If you have any questions or concerns regarding our refund policy or international shipping, please don’t hesitate to contact us. We are here to assist you and provide further clarification.